Scams impersonating bank officials

Standard Bank cautions clients and the public to be wary of fake social media profiles and deceptive apps that impersonate bank officials to scam consumers and/or businesses.

Here are some general safety tips to protect yourself from fraud:

• Verify authenticity: Always verify the authenticity of any app or communication claiming to be from a financial institution.
• Do not share confidential information: Never share credentials such as PINs, passwords and one-time passwords (OTPs) with any third-party.
• Report suspicious activity: If you encounter any suspicious activity or believe you have been targeted by a scam, report it immediately to your financial institution and the relevant authorities.
• Use strong passwords: Ensure that you use strong and unique passwords for your online or digital banking platforms.
• Enable two-factor authentication: Where possible, enable two-factor authentication for an added layer of security.

Standard Bank is committed to protecting its clients while also offering them safe, secure, and convenient platforms to manage their money. Standard Bank's official communication with clients and financial services are delivered through verified Standard Bank channels.